Course Curriculum

  • 1

    Lesson 1: Gainsight Overview for Customer Success Representatives

    • About This Course

    • Who Should Take This Course

    • Before we move further, we'd like to know...

    • Using Gainsight: A Day in the Life of a Customer Success Representative

    • Lesson 1 Quiz: Gainsight - What is it?

  • 2

    Lesson 2: CSR Navigation

    • Navigating the CSR Gainsight platform

    • Navigate On Your Own

    • Lesson 2 Quiz: Navigation

    • You've Done It!

About the instructor

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